Pride Family Brands
 


CASTELLE / PRESTIGE / EXPRESSIONS RESIDENTIAL WARRANTY
The original purchaser is warranted that construction of this product is free from defects in materials and workmanship from the date of purchase (invoice date), under normal residential use as follows:

  • 15 YEAR FRAME warranty covers structural failure (broken frame or welds) when properly maintained. Improper assembly or exposure to sub-freezing temperatures is not covered. To avoid accumulation of moisture inside the frames, product must be stored in an upright position.
  • 5 YEAR FRAME FINISH warranty covers against peeling and blistering under normal use and proper maintenance.
  • 2 YEAR FABRIC, CUSHION & SLING warranty covers manufacturing defects in assembly. This warranty does not cover fading / discoloration due to extensive exposure to the elements. All claims related to fabrics, do not include discoloration due to bums, pet damage, chemical spills, stains, nor does it include cuts in material. We advise the purchaser that softening of cushions, which is the result of normal use, should not be confused with loss of resiliency due to defects in construction of materials. This warranty does not cover the following: Cracking or shattering of glass tops; Damage to product due to acts of nature, misuse or abuse; Commercial, contract, rental, institutional or other nonresidential use.
The transportation (shipping and handling) of the product or parts for repair-when needed-to and from our Ft. Lauderdale, Florida U.S.A. Service Center shall be the responsibility of the purchaser.

COMMERICAL WARRANTY
Commercial use is defined as use in any public area. This frame warranty covers manufacturing defects and structural failure under normal use for (2) two years. Finish / Fabric warranty covers manufacturing defects for a (1) one year period. Umbrellas and glass are not covered under warranty.

USE & CARE – PROTECTING YOUR INVESTMENT
Pride Family Brands produces Luxurious Handcrafted aluminum casual furniture that is designed to require minimum care. Regular maintenance of the furniture will extend its life and will keep it looking beautiful. The frames are finished using a high quality paint. Regular cleaning with a mild soap and water solution is recommended. The preferred soap would be an automotive type wash that is safe for use on clear coat finishes. Inspect the frame bi-annually for any scratches or chips. To prevent further damage, use a touch up paint that is available to match all frame colors through your local retail dealer. Frames should be waxed on a bi-annual basis to insure protection from the elements. For application methods, see manufacturer's instructions. Frames should not be used in standing water or left submerged in water for any reason. Frames should be stored in an upright position to allow moisture to drain eliminating cracking from frozen stored water. Furniture can be covered using a quality cover that "breathes" or allows air to circulate over the frame. The frames feature a nylon glide at the bottom of all legs that is designed to protect the frame and the resting surface. The glides, available from your local dealer, should be inspected bi-annually and replaced if needed.

CUSHION CARE
Pride Family Brands' cushions are made using high quality 100% solution dyed acrylic or acrylic blended fabrics and the finest outdoor foam and fiberfill. Fabrics have been factory treated to resist stains and mildew. Regular cleaning with mild soap and water using a sponge or soft brush is recommended. To remove mildew stains, use a solution of one cup bleach and one half cup laundry detergent mixed in a gallon of warm water. Apply solution to the seating surface, allow to soak for ten minutes, thoroughly rinse and allow to air dry before using. Cushions will dry at a much faster rate when removed from the frames and placed on their sides or edges.

SLING SEATING SURFACE CARE
Pride Family Brands' sling seating is made using high quality woven vinyl fabrics or acrylic blended fabrics. Fabrics have been factory treated to resist stains and mildew. Regular cleaning with mild soap and water using a sponge or soft brush is recommended. To remove mildew stains, use a solution of one cup bleach and one half cup laundry detergent mixed in a gallon of warm water. Apply solution to the seating surface, allow to soak for ten minutes, thoroughly rinse, and allow to air dry before using.

SUMMERWINDS RESIDENTIAL WARRANTY
The original purchaser is warranted that construction of this product is free from defects in materials and workmanship from the date of purchase (invoice date), under normal residential use as follows:

  • 3 YEAR ALUMINUM FRAME warranty covers structural failure (broken frame or welds) when properly maintained. Improper assembly or exposure to sub-freezing temperatures is not covered. To avoid accumulation of moisture inside the frames, product must be stored in an upright position.
  • 1 YEAR STEEL FRAME warranty covers structural failure (broken frame or welds) when properly maintained. Improper assembly or exposure to sub-freezing temperatures is not covered. To avoid accumulation of moisture inside the frames, product must be stored in an upright position.
  • 1 YEAR FRAME FINISH warranty covers against peeling, oxidation and / or blistering under normal use and proper maintenance.
  • 1 YEAR FABRIC, CUSHION & SLING warranty covers manufacturing defects in assembly. This warranty does not cover fading / discoloration due to extensive exposure to the elements. All claims related to fabrics, do not include discoloration due to bums, pet damage, chemical spills, stains, nor does it include cuts in material. We advise the purchaser that softening of cushions, which is the result of normal use, should not be confused with loss of resiliency due to defects in construction of materials.
  • 1 YEAR UMBRELLA FRAME & FABRIC warranty covers manufacturing defects in assembly. Wind damage to the frame or fabric is not covered under this warranty.
The transportation (shipping and handling) of the product or parts for repair-when needed-to and from our Ft. Lauderdale, Florida U.S.A. Service Center shall be the responsibility of the purchaser. SUMMERWINDS WARRANTY EXCLUSIONS
This warranty does not cover the following: Cracking or shattering of glass tops; Damage to product due to acts of nature, misuse or abuse; Commercial, contract, rental, institutional or other nonresidential use.

SUMMERWINDS USE & CARE - PROTECTING YOUR INVESTMENT

FRAME CARE
Regular cleaning with a mild soap and water solution is recommended. The preferred soap would be an automotive type wash that is safe for use on clear coat finishes. Inspect the frame bi-annually for any scratches or chips. To prevent further damage, use a touch up paint that is available to match all frame colors through your local retail dealer. Frames should be waxed on a bi-annual basis to insure protection from the elements. For application methods, see manufacturer’s instructions. Frames should not be used in standing water or left submerged in water for any reason. Frames should be stored in an upright position to allow moisture to drain eliminating cracking from frozen stored water.

CUSHION CARE
Wash briskly with sponge or soft brush using a solution of mild detergent and warm water. Rinse thoroughly with clean water. Allow to air dry. Occasionally, one cup of household bleach can be mixed with the detergent for heavy duty stains on fabrics without print. Please note body lotions, suntan oils, harsh detergents, bleach or chlorine may harm the fabrics. Please avoid prolonged contact with these liquids!

SLING SEATING SURFACE CARE
Mix three gallons of warm water with one cup of household bleach and one cup of mild detergent. Apply with brush and rinse thoroughly. Do not use solvent type materials which will cause the yarn to become brittle.
 
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